Our Mission

Goodwill empowers people with disadvantages and different abilities to earn and keep employment through individualized programs and services.

Good is a renewable resource. It takes on many forms, and often comes from unexpected places. Even one small act of good can make a big difference. For instance: an unassuming bag of stuff has the power to change lives. Employment is more than a paycheck - it's a resounding victory: for the individual, for their family, for their community. When jobs thrive, communities thrive. It's real sustainable change that all starts with one person and their bag of stuff. When you do a little good, you might be surprised at how far it goes. Good goes further.™ Learn more

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Mission Moments

“When I called Goodwill for the first time and [someone] picked up, I knew what I had found. I found a good place…and it just kind of went from there.”     Meet Kim. She may seem familiar to you, because she came to Goodwill a few years ago after searching …

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Kim's Story: The Next Chapter

Meet Ron. Looking for a job can be overwhelming, especially if it’s your first job – this was the case for Ron. Ron came to Goodwill in May for job search assistance, having never been employed before. The AbilityOne team worked with him to identify important work-related skill…

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Ron's Story

Meet Brett. Brett moved to his mom’s home in the summer of 2015. He was selling his plasma weekly to pay for their utility bills. Brett desperately needed a job, but a disability impaired his ability to read and write, and consequently pass a written driver’s test. Without a driv…...

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Brett's Story

Meet Derek. Derek had no money to renew his driver’s license, repair his car, or buy a phone when he came to Goodwill's GoodWORKS Career Center. For months, Derek poured his energy and time into finding employment. At GoodWORKS, he developed his…

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Derek's Story

Meet Josh. After overcoming challenges to graduate from high school, Josh was eager to enter the workforce. Understanding that he needed additional support to secure a job, he and his family turned to Goodwill.Together with his Goodwill Career Navigator he searched for job openings, complete…...

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Josh's Story

Meet Dwaylan. Dwaylan enrolled in  Goodwill Quest Academy eager to grow and learn. Quest Academy participants split their time between the classroom and a local internship to gain job skills and work experience. Dwaylan chose an IT internship and impressed his supervisors with his willi…...

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Dwaylan's Story

The Holidays are much brighter for Clarence Brown after he got just the gift he wanted …a full-time job. “Last year I wasn’t able to get Christmas gifts for my kids like I wanted to, but now that I’m working, I’m able to get them a little something so it…...

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Clarence's Story

Meet Elizabeth. When Elizabeth came to Goodwill for Quest Academy, she lacked self-confidence. She was told over and over again that she wouldn’t succeed. That didn’t stop her. Elizabeth never missed a class and always actively participated – even when she was pushed outs…...

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Elizabeth's Story

Meet Paul. Paul was ready for his second chance. He had great work experience as a store manager, but Paul also had barriers to employment. He has a health condition and a criminal record. His family situation deteriorated along with his health, and, after serving time in jail, he lost his f…...

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Paul's Story

“The Goodwill Quest Academy program was life changing for our son. This program also changed our family. Having hope to find some kind of employment for him, we learned from Goodwill it could be a reality.” – Louise Starr Meet Tim. Tim and his family were told to be ha…

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Tim's Story

Meet Sean. When Sean graduated in 2013 with a degree in Speech Communications, he didn’t anticipate how difficult it would be to find a job. Over time, he became increasingly shy. Sean lived with his mom and without his job, their living situation deteriorated. They washed clothes by h…

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Sean's Story

Meet Michael. Michael visited Goodwill on his day off from work to share some big news.  Looking at the smile on his face, you would never guess how many obstacles, barriers, headaches, and heartaches he's endured. Before coming to Goodwill, Michael spent six hours each workday commuti…

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Michael's Story

Meet Megan.  When Megan was young, she helped her grandma bake cookies and brownies. She dreamed of a job where she could bake all day. Through Project SEARCH, a partnership between Goodwill, North Kansas City School District, Children’s Mercy, Missouri Vocational R…...

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Megan's Story

Meet Shandi. Ten years ago, Shandi was a Goodwill success story. A client with great work ethic, she had earned and kept employment in her former placement. But when Shandi came back to Goodwill last year, she was not working. The loss of employment put her family in turmoil. She knew t…...

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Shandi's Story

Meet Shelley. Shelley was a Goodwill client in early 2014, when we first provided guidance and an opportunity for her to succeed. She quickly earned employment at a local janitorial company. After a couple of years, Goodwill saw the company slowly decline and a handful of client…...

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Shelley's Story

Meet Keshaun. Keshaun participated in Goodwill’s Quest Academy (formerly Urban Career Academy) for career exploration after leaving high school.  Through this program, he gained work experience at Showtime Auto Detailing. At the completion of the program, he was immediately offer…...

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Keshaun's Story

  Meet Kim. Kim chose Goodwill because the agency worked with her grandfather in the 1960’s. A Goodwill Career Navigator worked with Kim, often serving as a cheerleader and coach to help her realize her potential. The support she was given helped Kim keep from giving up. She said…

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Kim's Story

Meet Kevin. Kevin's story shows the power of perseverance when it’s paired with Goodwill. A learning disability was just one barrier that made it difficult for Kevin to find work. His case worker with Missouri Vocational Rehabilitation referred him to Goodwill for hands-on he…...

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Kevin's Story

Meet Trae’shell. Trae’shell participates in Project SEARCH, a partnership between Goodwill, North Kansas City School District, Children’s Mercy, Vocational Rehabilitation Services, Center for Human Services and Truman Medical Center.  Project SEARC…...

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Trae'shell's Story

Meet Melody. Melody visited the free Goodwill GoodWORKS Career Center in August. She was in a transitional living program after incarceration. With help from Goodwill, she quickly found employment with a retail inventory company, but the job didn’t fully meet her needs. So, she contin…

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Melody's Story

Meet Monica. There are so many great things we could say about Monica, but one thing that stands out is how much she has grown! Let's start at the beginning. Monica was referred to Goodwill's Extended Employment Program towards the end of her high school career. In May 2017, she earned a p…...

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Monica's Story

Meet Robert. Robert came to us at the Goodwill GoodWORKS Career Center with his parole officer at his side. With less than 10 years left before reaching what he called his “retirement birthday,” Robert had anything but a typical work life.  Our GoodWORKS team assessed Rober…...

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Robert's Story

Meet Stephen. Stephen is someone who perseveres through it all, no matter how long it takes. He is motivated to care for his family, especially for his son. He has endured many layoffs, including a position he held for 18 years, but that didn’t stop him. Stephen found a new job workin…...

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Stephen's Story

Meet Emily. Emily was a recent high school graduate who spent her days sleeping late at her grandmother’s house. After receiving a referral from Vocational Rehabilitation, Emily completed Goodwill’s Career Impact Program and earned a job at Hy-Vee. Goodwill staff worked closely …...

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Emily's Story

Meet Darrell. In early 2014 Darrell received placement help and job coaching from Goodwill for a dishwasher position at a Bob Evans restaurant. But our services didn’t stop there. In May 2015, Bob Evans restaurant closed and Darrell was suddenly unemployed. He put in a few applications…...

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Darrell's Story
1 Shirt Buys
7 Bus Passes
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